repair services

Be it a flute, piccolo, alto, or bass at the professional, intermediate, student, or beginner level, the expert repair services at Flutistry will breathe new life into your instrument! Our experts include Flutistry President & Founder Adam Workman, Flutistry Repair Manager Kari Heggie (Boston, MA), and Flutistry Repair Guild Partners Kyle Martin (Rochester, NY) and Adam Pettry (Atlanta, GA).

Learn more about our Repair Team HERE.

Our Exclusive Guarantees:

Luckily, every flutist we work with has a unique instrument, playing style, and maintenance routine. Therefore, we provide each of our repair clients with a 90-day guarantee for any Full COA services, and a 180-day guarantee for any Repad or Overhaul service. If for any reason you require a slight adjustment within that period, just contact us and we will schedule your visit for a quick tweak. We always want your instrument to be singing & ringing!

Did you purchase your instrument at Flutistry Boston? We offer an exclusive price lock on the first standard Full COA services if provided by Flutistry within two years of purchase, which means if our service prices increased, your COA price remains the same!

Standard Services & Fees

*prices are effective January 1, 2022 and subject to change without notice

Please contact us prior to shipping your instrument for repairs in order for us to expedite the service and return your instrument as soon as possible. Please remember to include all contact information and your best description of the repair requested or the problem or issue you are experiencing. For voicing purposes, it is important to include the headjoint you play regularly with the body of all flutes and piccolos.

When sending us an instrument for our professional repair services, it is only necessary to send the instrument in its hard case and case cover (if available). Shipping charges to and from Flutistry Boston are the responsibility of the customer. We suggest reviewing our shipping instructions before sending your instrument.

Clean, Oil, and Adjust (COA) - Full

Recommended as an annual service, the standard Full COA procedures performed on the entire instrument are as follows:

• Body & mechanism cleaned
• Light tarnish removal on body & mechanism
• Oil removal and replacement throughout
• Spring tension noted and maintained
• Careful note of key heights for proper venting
• Pad replacement/shimming as needed (see chart)
• Keys synchronized and adjusted
• Headjoint cork replaced
• Thoroughly play tested and adjusted to ensure original sound qualities are maintained and adjustments settled

Clean, Oil, and Adjust (COA) - Partial

• Assessment: Play testing to determine what essential work is required
• Oil removal and replacement
• Spring tension and key heights noted and maintained
• Minor pad shimming/replacement as needed
• Keys synchronized and adjusted
• Play tested and adjusted to ensure original sound qualities are maintained

Overhaul

Depending on the condition/use, level, and brand of the instrument, ranging on average every 5-10 years, the standard Overhaul procedures are as follows:

• Replacement of ALL pads, corks, foams, and adjustments (trills and D# replaced if needed)
• Key fit and solder joints are evaluated and corrected (if needed)
• Detailed flute cleaning and hand polishing (dent removal by request for additional fee)
• Thorough play test and adjustments throughout to ensure original sound qualities are maintained

Repad

Generally recommended when a considerable number of pads need to be replaced, but the mechanism of the instrument is in superior condition, or on average every 5-10 years, the standard Repad procedures include the Full COA services, and:

• Replacement of ALL pads (corks, foams, adjustments replaced if needed)
• Key fit adjustments
• Detailed body & mechanism cleaning
• Thorough play test and adjustments throughout to ensure original sound qualities are maintained

Other Services